Frequently Asked Questions

Upload a clear photo of your pet, choose an art style, and our AI transforms it into a stunning portrait in 20–30 seconds. You can then order it printed on canvas, a mug, a tee, a notebook — or simply download it.

A well-lit photo where your pet's face is clearly visible works best. Front-facing or three-quarter angles produce the most striking results. Avoid heavily blurred backgrounds or photos where the pet is very small in the frame.

We currently offer five styles: Oil Painting (regal, baroque-inspired), Watercolour (soft, painterly), Van Gogh (bold swirling brushstrokes), Ghibli Anime (dreamy, hand-drawn), and Line Art (clean, minimalist). We're always adding more.

Your original photo is only used during your session to generate the portrait. We do not permanently store your original photo. Generated artwork is held temporarily to allow you to complete your order. See our Privacy Policy for full details.

Your portrait can be printed on a gallery-wrapped canvas, a framed poster, a ceramic mug, a unisex t-shirt, and more. You can also purchase a digital download in Standard or Print-Ready resolution.

Most orders are printed and dispatched within 3–5 business days. Delivery typically takes 5–10 business days depending on your location. We ship worldwide.

Because every product is custom-made for you, we can't accept returns for change of mind. However, if your order arrives damaged or there's a production error, we'll replace it or refund you — just contact us within 14 days of delivery.

The preview shown on screen includes a watermark for protection. Both digital download tiers (Standard and Print-Ready) are delivered fully watermark-free.

Your portrait is licensed for personal use only. Commercial use (selling prints, merchandise, etc.) is not included. Contact us if you have a commercial enquiry.

We'd love to hear from you. Email us at hello@lingerprints.com and we'll get back to you within one business day.